Customer Service Course Feedback Poll Form
Please provide your feedback about the customer service course to help us improve future sessions.
How would you rate your overall satisfaction with the customer service course?
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1
2
3
4
5
The course content was relevant and useful.
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Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
The instructor communicated concepts clearly.
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Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
Course materials and resources were helpful.
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Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
How engaging was the course?
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Very engaging
Somewhat engaging
Neutral
Not very engaging
Not at all engaging
The pace of the course was appropriate.
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Too Slow
1
2
3
4
Too Fast
5
1 is Too Slow, 5 is Too Fast
How likely are you to recommend this course to others?
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Not Likely
1
2
3
4
Very Likely
5
1 is Not Likely, 5 is Very Likely
Did the course meet your expectations?
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Exceeded expectations
Met expectations
Did not meet expectations
Which aspect of the course did you find most valuable?
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Course content
Instructor
Class interaction
Materials/resources
Other
Please share any additional comments or suggestions.
Submit
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