Employee Customer Check-In Issue Report Form
Please complete this form to report any problems encountered during customer check-in. Provide as much detail as possible to help resolve the issue efficiently.
Your Full Name
*
First Name
Last Name
Your Department or Team
*
Date and Time of Issue
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Hour Minutes
AM
PM
AM/PM Option
Location of Check-In
*
Customer Name or Reference
*
Customer Check-In Method
*
Please Select
Front Desk
Self-Service Kiosk
Mobile App
Online Portal
Other
Type of Issue Encountered
*
Please Select
System Error
Incorrect Customer Information
Duplicate Check-In
Technical Difficulty
Customer Not Found
Other
Description of the Issue
*
Impact of the Issue
*
Please Select
Minor (no delay or inconvenience)
Moderate (some delay or inconvenience)
Major (significant delay or customer dissatisfaction)
Action Taken or Needed
*
Submit Report
Should be Empty: