E-commerce Website UX Audit Checklist Form
Use this checklist to audit the user experience of an e-commerce website. Complete all sections for a comprehensive assessment.
Auditor Name and Project
*
Audited Website URL
*
Audit Date
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Device and Browser Used for Audit
*
Please Select
Desktop - Chrome
Desktop - Firefox
Desktop - Edge
Mobile - iOS Safari
Mobile - Android Chrome
Tablet - iPad Safari
Other
Homepage Experience Evaluation
*
Rows
Clear Value Proposition
Easy to Navigate
Visual Appeal
Poor
1
2
3
Fair
4
5
6
Good
7
8
9
Excellent
10
11
12
Search and Navigation Effectiveness
*
1
2
3
4
5
Product Listing & Filtering Usability
*
Rows
Relevant Filters
Sorting Options
Product Information Clarity
Poor
13
14
15
Fair
16
17
18
Good
19
20
21
Excellent
22
23
24
Product Page Clarity
*
1
2
3
4
5
Cart and Checkout Usability
*
Rows
Add to Cart Process
Checkout Clarity
Guest Checkout Option
Poor
25
26
27
Fair
28
29
30
Good
31
32
33
Excellent
34
35
36
Performance & Mobile Accessibility
*
1
2
3
4
5
Overall Findings and Recommendations
Submit Audit
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