Grant Application Usability Survey
Please share your feedback about your experience with the grant application process. Your responses will help us improve usability and effectiveness.
How clear were the instructions provided during the grant application process?
*
Not clear at all
1
2
3
4
Extremely clear
5
1 is Not clear at all, 5 is Extremely clear
How easy was it to navigate through the different sections of the application?
*
Very difficult
1
2
3
4
Very easy
5
1 is Very difficult, 5 is Very easy
How would you rate the time required to complete the application?
*
Much too long
Somewhat too long
About right
Somewhat too short
Much too short
How would you rate your experience uploading required documents?
*
Very difficult
1
2
3
4
Very easy
5
1 is Very difficult, 5 is Very easy
Did you use the save-and-return feature during your application?
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Yes
No
If you used the save-and-return feature, how would you rate your experience with it?
Very poor
1
2
3
4
Excellent
5
1 is Very poor, 5 is Excellent
How satisfied are you with the overall grant application process?
*
Not satisfied
1
2
3
4
Very satisfied
5
1 is Not satisfied, 5 is Very satisfied
Which part of the application process did you find most challenging?
*
Understanding requirements
Navigating sections
Uploading documents
Saving and returning
None
Other
How likely are you to recommend this grant application process to others?
*
Not likely
1
2
3
4
Very likely
5
1 is Not likely, 5 is Very likely
Please share any suggestions you have for improving the grant application process.
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