Social Media Customer Feedback Form
Share your experience and suggestions about our brand’s presence on social media. Your feedback helps us improve.
Which social media platform are you providing feedback about?
*
Please Select
Facebook
Instagram
Twitter/X
LinkedIn
TikTok
YouTube
Pinterest
Other
How often do you engage with our brand on this platform?
*
Daily
Several times a week
Once a week
A few times a month
Rarely
What type of content did you interact with most recently?
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Post
Story/Reel/Shorts
Video
Poll/Question
Live Stream
Ad/Promotion
Other
How satisfied are you with our brand’s content on this platform?
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Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
How would you rate your overall experience with our brand on this platform?
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1
2
3
4
5
What did you like most about our social media presence?
Did you experience any issues or challenges while interacting with our content?
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No issues
Content was unclear
Slow response to comments/messages
Irrelevant content
Too many ads or promotions
Other
Please describe the main issue or compliment you’d like to share.
*
What suggestions do you have for improving our social media presence?
Would you recommend following our brand on social media to others?
*
Definitely
Probably
Not sure
Probably not
Definitely not
Submit Feedback
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