Travel Agency Policy Impact Survey Form
Please help us understand how our current policies affect your booking decisions, trip planning, and overall satisfaction.
How frequently do you use our travel agency for booking trips?
*
Always
Often
Sometimes
Rarely
Never
How clear are our agency's booking policies to you?
*
1
2
3
4
5
How much do our cancellation policies influence your decision to book?
*
Not at all
1
2
3
4
Very much
5
1 is Not at all, 5 is Very much
Which aspect of our policies most affects your trip planning?
*
Booking flexibility
Cancellation terms
Payment deadlines
Travel insurance requirements
Other
How satisfied are you with the information provided about agency policies?
*
1
2
3
4
5
Please rate your agreement with the following statements about our policies.
*
Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Policies are easy to understand
1
2
3
4
5
Policies are fair
6
7
8
9
10
Policies are communicated clearly
11
12
13
14
15
How likely are you to recommend our agency based on our current policies?
*
Not likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not likely, 10 is Extremely likely
Have you ever changed your booking or travel plans due to our agency's policies?
*
Yes
No
How satisfied are you overall with our agency's policies?
*
1
2
3
4
5
What is your primary relationship to the agency?
*
Customer
Staff
Other
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