Leisure Industry Complaint Handling Training Feedback Survey
Please provide your feedback on the complaint-handling training to help us improve future sessions.
What is your current role in the leisure industry?
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Please Select
Frontline Staff
Supervisor/Manager
Trainer
Other
How would you rate your overall satisfaction with the training?
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1
2
3
4
5
The training content was relevant to my work.
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Strongly disagree
1
2
3
4
Strongly agree
5
1 is Strongly disagree, 5 is Strongly agree
The trainer was knowledgeable and effective.
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Strongly disagree
1
2
3
4
Strongly agree
5
1 is Strongly disagree, 5 is Strongly agree
The training materials and resources were useful.
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Strongly disagree
1
2
3
4
Strongly agree
5
1 is Strongly disagree, 5 is Strongly agree
I had sufficient opportunity to participate and ask questions.
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Strongly disagree
1
2
3
4
Strongly agree
5
1 is Strongly disagree, 5 is Strongly agree
How confident do you feel in handling complaints after this training?
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Much more confident
Somewhat more confident
No change
Less confident
What aspects of the training could be improved?
Please share any additional comments or feedback.
Are there any topics you would like to see covered in future training sessions?
Submit Feedback
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