Supportive Communication Feedback Form
Please share your feedback about your recent support or communication experience. Your responses help us improve our service and the quality of our interactions.
How clear was the communication you received?
*
Not clear at all
1
2
3
4
Extremely clear
5
1 is Not clear at all, 5 is Extremely clear
How empathetic did you find the support or communication?
*
Not empathetic
1
2
3
4
Extremely empathetic
5
1 is Not empathetic, 5 is Extremely empathetic
How responsive was the support or communication?
*
Not responsive
1
2
3
4
Extremely responsive
5
1 is Not responsive, 5 is Extremely responsive
How would you rate the tone of the communication?
*
Unfriendly
1
2
3
4
Very friendly
5
1 is Unfriendly, 5 is Very friendly
How useful or helpful was the information provided?
*
Not useful
1
2
3
4
Extremely useful
5
1 is Not useful, 5 is Extremely useful
How would you rate the overall quality of your experience?
*
Very poor
1
2
3
4
Excellent
5
1 is Very poor, 5 is Excellent
Which channel was your interaction on?
*
Please Select
Email
Live Chat
Phone Call
Video Call
In-person
Other
Who assisted you?
What did you appreciate most about the interaction?
What could we improve in our communication or support?
Any additional comments or suggestions?
Submit Feedback
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