Fitness Center Service Quality Survey Form
Share your feedback about your fitness center experience. Please answer the service quality questions below to help improve the facility and member experience.
Survey Respondent Details
Member Name or Initials
Membership Status
*
Member
Trial Visitor
Guest
Other
Facility and Service Ratings
Overall Satisfaction
*
Very Poor
1
2
3
4
Excellent
5
1 is Very Poor, 5 is Excellent
Cleanliness
*
Very Poor
1
2
3
4
Excellent
5
1 is Very Poor, 5 is Excellent
Equipment Condition
*
Very Poor
1
2
3
4
Excellent
5
1 is Very Poor, 5 is Excellent
Staff Friendliness and Helpfulness
*
Very Poor
1
2
3
4
Excellent
5
1 is Very Poor, 5 is Excellent
Value for Money
*
Very Poor
1
2
3
4
Excellent
5
1 is Very Poor, 5 is Excellent
Detailed Experience Feedback
Please rate the following service areas
*
Rows
Poor
Fair
Good
Very Good
Excellent
Front Desk
1
2
3
4
5
Locker Rooms
6
7
8
9
10
Equipment Availability
11
12
13
14
15
Class Scheduling
16
17
18
19
20
Trainer Support
21
22
23
24
25
Would you recommend this fitness center to others?
*
Yes
Probably
Not Sure
No
Submit Survey
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