Post-Acquisition Customer Insights Survey
Share your experience after the acquisition so we can understand what changed, what improved, and what needs attention.
Customer Context
Customer Name or Organization Name
*
Role / Title
How long have you been a customer?
*
Less than 6 months
6-12 months
1-2 years
2-5 years
5+ years
Experience and Satisfaction
Overall satisfaction with the post-acquisition experience
*
Very dissatisfied
1
2
3
4
5
6
7
8
9
Very satisfied
10
1 is Very dissatisfied, 10 is Very satisfied
Perceived change in product value after the acquisition
*
Much worse
Slightly worse
No change
Slightly better
Much better
Not sure
Ease of continued product use
*
Very difficult
1
2
3
4
Very easy
5
1 is Very difficult, 5 is Very easy
Confidence in the company's direction
*
Not confident
1
2
3
4
Very confident
5
1 is Not confident, 5 is Very confident
Rate key areas before and after the acquisition
*
Rows
Before
After
Product quality
1
2
Support
3
4
Communication
5
6
Pricing
7
8
Feedback and Follow-Up
What is the most important thing we should improve?
*
What should we preserve as we move forward?
*
Are you open to follow-up?
Yes
No
Maybe
Preferred contact method
Please Select
Email
Phone
Text message
No preference
Submit Survey
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