Refugee Services Communication Survey Form
Help us improve how we communicate about refugee services by sharing your preferences and experiences.
Which language do you prefer for receiving information about refugee services?
*
Please Select
English
Arabic
French
Spanish
Other
What is your preferred way to receive information about refugee services?
*
Text message (SMS)
WhatsApp or similar messaging app
Email
Phone call
In-person meeting
Other
How often would you like to receive updates or information about services?
*
Weekly
Every two weeks
Monthly
Only when there is important news
Which devices do you usually use to access information about services? (Select all that apply)
*
Mobile phone
Tablet
Computer
Public computer (library, etc.)
Other
How easy is it for you to understand the information you receive about services?
*
Very difficult
1
2
3
4
Very easy
5
1 is Very difficult, 5 is Very easy
How satisfied are you with the way you currently receive information about refugee services?
*
1
2
3
4
5
What barriers, if any, make it difficult for you to receive or use information about services? (Select all that apply)
*
Language barriers
Lack of internet access
Not understanding the information
Not receiving updates
Other
Who do you usually turn to first for information about refugee services?
*
Service providers
Community leaders
Family or friends
Social media
Other
What is the best time of day for you to receive service-related communications?
*
Morning
Afternoon
Evening
No preference
Please share any suggestions or comments about how we can improve communication about refugee services.
Submit Survey
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