Gaming Settings Support Request Form
Request help with your game settings issue by providing your platform, configuration, troubleshooting steps, and any helpful details so support can investigate efficiently.
Support Request Details
Issue Category
*
Graphics
Audio
Controls
Gameplay
Performance
Accessibility
Account/Login
Other
Platform / Device
*
Please Select
PC
PlayStation
Xbox
Nintendo Switch
Mobile
Other
Game Title
*
Game Version / Build
Severity / Impact
*
Low
Medium
High
Blocking
Brief Problem Summary
*
Environment and Configuration
Display Mode
*
Fullscreen
Borderless Windowed
Windowed
Resolution
Please Select
1920 x 1080
2560 x 1440
3840 x 2160
1366 x 768
Other
Frame Rate Cap
Graphics Preset
*
Low
Medium
High
Ultra
Custom
Input Device
*
Keyboard and Mouse
Controller
Both
Touch
Recent Changes Before the Issue Started
Troubleshooting and Contact Information
Troubleshooting steps already tried
Restart game
Restart device
Verify files
Update drivers
Reinstall game
Reset settings
None
Preferred response method
*
Email
In-app message
Other
Email address
example@example.com
Additional notes or screenshots
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