Auto Repair Operations Survey
Auto Repair Operations Survey
Overall, how satisfied are you with our auto repair shop operations?
*
Not satisfied
1
2
3
4
Extremely satisfied
5
1 is Not satisfied, 5 is Extremely satisfied
Please rate the following aspects of our operations:
*
Rows
Poor
Fair
Good
Very Good
Excellent
Service quality
1
2
3
4
5
Timeliness of repairs
6
7
8
9
10
Communication & updates
11
12
13
14
15
Work area cleanliness
16
17
18
19
20
Staff professionalism
21
22
23
24
25
How easy was it to schedule your service appointment?
*
Very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult
How would you rate the transparency of our pricing and estimates?
*
1
2
3
4
5
How likely are you to recommend our shop to others?
*
Not likely
1
2
3
4
Extremely likely
5
1 is Not likely, 5 is Extremely likely
What was the primary reason for your most recent visit?
Please Select
Routine maintenance
Mechanical repair
Electrical issue
Collision/body work
Other
Did our staff clearly explain the repairs and answer your questions?
Yes, completely
Somewhat
Not at all
Not applicable
How would you rate the value you received for the cost of repairs?
1
2
3
4
5
What could we improve about our auto repair operations?
Additional comments or suggestions
Submit Survey
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