Client Communication Policy Form
Please complete the Client Communication Policy Form to confirm your preferred communication channels, contact preferences, and agreement to our client communication standards.
Client or Company Name
*
Primary Contact Name
*
First Name
Last Name
Primary Contact Email
*
example@example.com
Preferred Communication Channels
*
Email
Phone Call
Video Call
Instant Messaging (e.g., Slack, Teams)
Other
Permitted Contact Hours
*
Time Zone
*
Please Select
Eastern Time (US & Canada)
Central Time (US & Canada)
Mountain Time (US & Canada)
Pacific Time (US & Canada)
Greenwich Mean Time (GMT)
Central European Time (CET)
Other
Message Types/Topics Covered by Policy
*
Project Updates
Support Requests
Billing & Invoices
Service Feedback
Other
Expected Response Time
*
Within 4 business hours
Within 1 business day
Within 2 business days
Other
Escalation/Contact Priority Preferences
*
Escalate urgent matters by phone
Escalate urgent matters by email
No escalation required
Other (please specify)
Notes or Additional Instructions
Submit
Should be Empty: