Business Process Discovery Survey Form
Help us understand and map how your business process currently works by completing this survey.
What is the name of the business process you are describing?
*
Which department or team is primarily responsible for this process?
*
Please Select
Operations
Finance
Sales
Marketing
Customer Support
HR
IT
Other
What is the primary purpose or goal of this process?
*
Please rate the current efficiency of this process.
*
1
2
3
4
5
How frequently is this process performed?
*
Multiple times per day
Daily
Weekly
Monthly
Rarely
Who is typically involved in this process? (Select all that apply)
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Process Owner
Team Members
Managers
External Partners
Customers
Other
Which tools or systems are used in this process? (Select all that apply)
*
Email
Spreadsheets
Project Management Software
ERP System
CRM System
Manual (Paper/Verbal)
Other
Indicate your level of agreement with the following statements about this process:
*
Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The process is well-documented
1
2
3
4
5
Roles and responsibilities are clear
6
7
8
9
10
The process is easy to follow
11
12
13
14
15
The process produces consistent results
16
17
18
19
20
What are the biggest pain points or challenges in this process?
*
What improvements or changes would you suggest for this process?
*
Overall, how satisfied are you with this process?
*
Not satisfied
1
2
3
4
Very satisfied
5
1 is Not satisfied, 5 is Very satisfied
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