App User Churn Survey Form
Help us improve by sharing your experience in the App User Churn Survey Form. Your feedback is valuable and will remain anonymous.
How long did you use our app before deciding to stop?
*
Less than 1 month
1-3 months
3-6 months
6-12 months
Over 1 year
What was your primary reason for leaving the app?
*
Found a better alternative
App was too expensive
Lack of needed features
Difficult to use
Technical issues or bugs
No longer needed the app
Other
Which features did you use most often?
Core functionality
Analytics or reporting
Collaboration tools
Integrations
Mobile features
Other
How satisfied were you with the overall app experience?
*
1
2
3
4
5
How likely are you to recommend our app to others?
*
Not likely
0
1
2
3
4
5
6
7
8
9
Extremely likely
10
0 is Not likely, 10 is Extremely likely
How often did you encounter technical issues or bugs?
Never
Rarely
Sometimes
Often
Always
How easy was it to get started with the app?
Very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult
Did you contact customer support before leaving?
Yes
No
What could we have done to keep you as a user?
Any other feedback or suggestions?
Submit Feedback
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