Online Course Service Quality Survey Form
Please share your experience with our online course service. Your feedback helps us improve the quality of our offerings. This is the Online Course Service Quality Survey Form.
How satisfied are you with your overall experience using our online course service?
*
1
2
3
4
5
Please rate the following aspects of the course service:
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Rows
Excellent
Good
Average
Poor
Course Content Quality
1
2
3
4
Instructor Effectiveness
5
6
7
8
Platform Usability
9
10
11
12
Customer Support
13
14
15
16
How easy was it to navigate and use the online course platform?
*
Very Difficult
1
2
3
4
Very Easy
5
1 is Very Difficult, 5 is Very Easy
How likely are you to recommend our online course service to others?
*
Not at all likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not at all likely, 10 is Extremely likely
How would you rate the value for money of the course?
*
Excellent
Good
Fair
Poor
Which device did you primarily use to access the course?
*
Desktop/Laptop
Tablet
Mobile Phone
Other
How responsive and helpful was our customer support?
*
1
2
3
4
5
Did you encounter any technical issues during your course experience?
*
No issues
Minor issues
Major issues
What was the most valuable aspect of the course for you?
Please share any additional comments or suggestions to help us improve.
Submit Survey
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