Customer Feedback Categorization Form
Classify and organize customer feedback for efficient handling and actionable insights.
Feedback ID / Reference
Date Received
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Customer Name
Feedback Source
*
Please Select
Email
In-app
Support Ticket
Social Media
Phone Call
Other
Feedback Category
*
Please Select
Bug Report
Feature Request
Usability Issue
Performance
General Comment
Other
Product or Area
*
Please Select
Dashboard
Reporting
Integrations
Mobile App
User Management
Other
Severity / Urgency
*
Critical – Blocks usage
High – Major impact
Medium – Noticeable, not blocking
Low – Minor inconvenience
Sentiment
*
Positive
Neutral
Negative
Issue Summary
*
Detailed Comments
Internal Owner / Handler
Please Select
Product Team
Engineering
Support
Customer Success
Other
Submit Feedback
Should be Empty: