Technical Service Survey Form
We appreciate your feedback on your recent technical service visit. Please help us improve by answering the following questions.
How satisfied are you with the overall technical service you received?
*
1
2
3
4
5
How would you rate the professionalism of the technician?
*
1
2
3
4
5
How clearly did the technician explain the work performed?
*
1
2
3
4
5
Please rate the following aspects of your service experience:
*
Rows
Excellent
Good
Average
Poor
Timeliness of arrival
1
2
3
4
Quality of repair/solution
5
6
7
8
Cleanliness after service
9
10
11
12
Was your issue resolved to your satisfaction?
*
Yes
Partially
No
How likely are you to recommend our technical service to others?
*
Not at all likely
0
1
2
3
4
5
6
7
8
9
Extremely likely
10
0 is Not at all likely, 10 is Extremely likely
How did you request the service?
*
Phone
Online form
Email
Other
How easy was it to schedule your appointment?
*
Very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult
Did the technician arrive within the scheduled time window?
*
Yes
No
Not applicable
Please share any additional comments or suggestions for improvement.
Submit Survey
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