IT Employee Feedback Survey
Share your honest feedback about our IT services and support to help us improve your experience. Your responses are confidential.
How would you rate the overall quality of IT support you have received?
*
1
2
3
4
5
How satisfied are you with the responsiveness of the IT team?
*
Very Dissatisfied
1
2
3
4
Very Satisfied
5
1 is Very Dissatisfied, 5 is Very Satisfied
How would you rate the technical knowledge of the IT staff?
*
Poor
1
2
3
4
Excellent
5
1 is Poor, 5 is Excellent
How clear and effective is the communication from the IT team?
*
Very Unclear
1
2
3
4
Very Clear
5
1 is Very Unclear, 5 is Very Clear
How satisfied are you with the resolution of your IT issues?
*
Not Satisfied
1
2
3
4
Completely Satisfied
5
1 is Not Satisfied, 5 is Completely Satisfied
How easy is it to access IT support when you need it?
*
Very Difficult
1
2
3
4
Very Easy
5
1 is Very Difficult, 5 is Very Easy
Which IT services have you used in the past 6 months? (Select all that apply)
*
Helpdesk ticketing
Hardware support
Software installation
Network troubleshooting
Remote support
Other
How likely are you to recommend our IT support to a colleague?
*
Not Likely
1
2
3
4
Extremely Likely
5
1 is Not Likely, 5 is Extremely Likely
What do you feel is the IT team's greatest strength?
What areas of IT services or support could be improved?
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