Payroll Software Onboarding Evaluation Survey Form
Please share your feedback on your recent onboarding experience with our payroll software. Your input helps us improve our onboarding process.
How would you rate the overall onboarding experience?
*
1
2
3
4
5
How clear and helpful were the onboarding instructions?
*
Rows
Very unclear
Somewhat unclear
Neutral
Somewhat clear
Very clear
Written guides
1
2
3
4
5
Video tutorials
6
7
8
9
10
In-app guidance
11
12
13
14
15
How easy was it to set up your company’s payroll information?
*
Very difficult
1
2
3
4
Very easy
5
1 is Very difficult, 5 is Very easy
How satisfied were you with the support provided during onboarding?
*
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Which onboarding resources did you use?
*
Written guides
Video tutorials
Live chat support
Phone support
Email support
Onboarding webinars
Other
How confident do you feel using the payroll software after onboarding?
*
Not confident
1
2
3
4
Very confident
5
1 is Not confident, 5 is Very confident
How well did the onboarding process address your specific payroll needs?
*
Not at all
Somewhat
Mostly
Completely
How likely are you to recommend our payroll software to others based on your onboarding experience?
*
Not likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not likely, 10 is Extremely likely
What was the most helpful part of the onboarding process?
What could we improve in our onboarding experience?
Submit Evaluation
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