Post-Purchase Behavior Questionnaire Form
Please complete this questionnaire to help us understand your experience and behavior after your recent purchase.
How satisfied are you with your recent purchase?
*
1
2
3
4
5
How often do you use the product you purchased?
*
Daily
A few times a week
Once a week
A few times a month
Rarely
How well did the product meet your expectations?
*
Not at all
1
2
3
4
Exceeded expectations
5
1 is Not at all, 5 is Exceeded expectations
How likely are you to recommend this product to others?
*
Not likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not likely, 10 is Extremely likely
Which of the following best describes your reason for purchasing the product?
*
Personal use
Gift
Business
Other
How easy was it to use the product?
*
Very difficult
1
2
3
4
Very easy
5
1 is Very difficult, 5 is Very easy
How satisfied are you with the customer support you received (if any)?
*
Not satisfied
1
2
3
4
Very satisfied
5
1 is Not satisfied, 5 is Very satisfied
Would you consider purchasing from us again?
*
Yes
Maybe
No
What could we do to improve your experience?
*
How did you first hear about our product?
*
Online search
Social media
Friend or family
Advertisement
Other
Submit
Should be Empty: