Community Strategy Discovery Form
Help us understand your community goals, challenges, and opportunities by completing this discovery form.
How would you rate your current community strategy overall?
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1
2
3
4
5
What is the primary purpose of your community?
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Customer support
Product feedback and ideation
Peer-to-peer networking
Brand advocacy
Learning and education
Other
Which best describes the current maturity of your community?
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Just getting started (planning phase)
Early growth (first members, early engagement)
Established (active, ongoing engagement)
Scaling (expanding programs, new initiatives)
Mature (well-integrated, measurable impact)
Which platforms or tools do you currently use for your community? (Select all that apply)
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Slack
Discord
Forums (Discourse, Vanilla, etc.)
Social media groups (Facebook, LinkedIn, etc.)
Proprietary platform
No dedicated platform yet
Other
Please indicate the current status of the following community programs or activities.
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Rows
Not started
In progress
Launched
Not applicable
Onboarding program
1
2
3
4
Events (virtual or in-person)
5
6
7
8
Content creation
9
10
11
12
Recognition/rewards
13
14
15
16
Mentorship or ambassador program
17
18
19
20
What are your top three community goals for the next 12 months?
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What are the biggest challenges or obstacles facing your community today?
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How do you currently measure the success of your community?
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Engagement metrics (posts, replies, active users)
Member growth
Qualitative feedback
Business impact (retention, upsell, etc.)
We do not currently measure success
Other
How would you rate your internal resources and support for community strategy?
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Very limited
1
2
3
4
Excellent
5
1 is Very limited, 5 is Excellent
What outcomes would make your community strategy a success?
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Submit
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