Deming 14 Points Quiz Form
Test your knowledge of Deming's 14 Points of quality management. Please complete all questions below.
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Which of the following is NOT one of Deming's 14 Points?
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Drive out fear
Institute training on the job
Increase inspection at every step
Break down barriers between departments
Deming emphasized the importance of leadership in quality management.
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True
False
Which point encourages eliminating numerical quotas for the workforce?
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Institute leadership
Eliminate slogans and targets
Eliminate numerical quotas
Adopt the new philosophy
Select the correct order of these Deming Points.
Rate your understanding of the following Deming Points.
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Rows
No Understanding
Basic
Good
Excellent
Institute leadership
1
2
3
4
Drive out fear
5
6
7
8
Break down barriers
9
10
11
12
Eliminate numerical quotas
13
14
15
16
How does Deming suggest organizations should approach improvement?
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By focusing on short-term profits
By improving processes continuously
By increasing inspections
By setting strict quotas
Which Deming Point focuses on breaking down barriers between departments?
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Point 9
Point 4
Point 7
Point 14
Briefly describe one way to apply Deming's 14 Points in your organization.
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