Merchant Services Risk Assessment Questionnaire
Please complete this questionnaire to help us assess your business and payment-processing risk profile. All questions are required.
What is your business type?
*
Please Select
Retail
E-commerce
Service Provider
Restaurant/Food Service
Subscription/Recurring Billing
Other
How many years has your business been in operation?
*
Please Select
Less than 1 year
1-2 years
3-5 years
6-10 years
More than 10 years
What is your estimated annual payment processing volume (USD)?
*
Please Select
Less than $100,000
$100,000 - $500,000
$500,001 - $1,000,000
$1,000,001 - $5,000,000
Over $5,000,000
What is your average transaction size (USD)?
*
Please Select
Under $50
$50 - $100
$101 - $500
$501 - $2,000
Over $2,000
Which payment methods do you accept?
*
Debit cards
Credit cards
Mobile wallets (Apple Pay, Google Pay, etc.)
ACH/direct debit
Buy Now, Pay Later
Other
What is your typical monthly chargeback rate?
*
Please Select
0%
Under 0.5%
0.5% - 1%
1.01% - 2%
Over 2%
How would you rate the effectiveness of your current fraud prevention measures?
*
1
2
3
4
5
What is your current refund policy?
*
No refunds
Refunds within 7 days
Refunds within 30 days
Refunds within 90 days
Other
Where are your customers primarily located?
*
United States
Canada
Europe
Asia-Pacific
Middle East/Africa
Other
Has your business ever had a merchant account terminated or funds placed on hold?
*
No
Yes, account terminated
Yes, funds held
Submit Assessment
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