Shopify Post-Purchase Survey
Help us understand what brought you to our store and how your shopping and checkout experience went.
How did you first hear about us?
*
Google/Search Engine
Facebook
Instagram
TikTok
YouTube
Influencer/Creator
Friend or Family
Online Advertisement
Marketplace
Other
What was the main reason you decided to purchase today?
*
Product Quality
Price
Discount/Promotion
Product Features
Reviews
Brand Reputation
Recommendation
Shipping Options
Product Availability
Other
Is this your first purchase from our store?
*
Yes
No
How easy was it to find the product you wanted?
1
2
3
4
5
How would you rate your overall shopping experience?
*
1
2
3
4
5
How easy was the checkout process?
*
1
2
3
4
5
How satisfied were you with the available payment options?
1
2
3
4
5
What almost stopped you from completing your purchase?
Price
Shipping Cost
Delivery Time
Product Information
Payment Options
Trust/Security Concerns
Nothing
Other
What mattered most when choosing this product?
Price
Quality
Features
Design/Style
Reviews
Brand
Availability
Promotion/Discount
Other
How likely are you to shop with us again?
*
Not at all likely
0
1
2
3
4
5
6
7
8
9
Extremely likely
10
0 is Not at all likely, 10 is Extremely likely
Is there anything we could improve about your shopping experience?
What convinced you to try our store today?
What could we improve about your shopping or checkout experience?
Submit Feedback
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