Transit Suitability Survey Form
Help us evaluate how well different transit options meet your travel needs by completing this brief survey. Your feedback will inform future improvements to transit services. All questions relate to your typical travel experiences.
Which types of transit do you regularly use for your daily travel?
*
Bus
Subway/Metro
Commuter Rail
Light Rail/Tram
Ferry
Ride-share (e.g., Uber, Lyft)
Bike Share/Scooter
Other
What is your primary purpose for using transit?
*
Commuting to work/school
Errands/Shopping
Social/Leisure
Medical appointments
Other
How satisfied are you with the overall convenience of your current transit options?
*
1
2
3
4
5
How important are the following factors when choosing a transit option?
*
Rows
Not Important
Slightly Important
Somewhat Important
Very Important
Travel time
1
2
3
4
Cost
5
6
7
8
Reliability
9
10
11
12
Comfort
13
14
15
16
Accessibility
17
18
19
20
Safety
21
22
23
24
Which barriers, if any, prevent you from using transit more often?
Limited service hours
Long wait times
Lack of routes to my destination
Crowding
Cost
Accessibility challenges
Other
How frequently do you use transit services?
*
Daily
Several times a week
Once a week
A few times a month
Rarely/Never
How would you rate the cleanliness and maintenance of transit vehicles and stations?
1
2
3
4
5
How likely are you to recommend your current transit options to others?
*
Not at all likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not at all likely, 10 is Extremely likely
Which improvements would most increase your satisfaction with transit?
Faster service
Lower fares
Better cleanliness
More frequent service
Improved accessibility
Real-time information
Other
Please share any additional comments or suggestions regarding transit suitability for your needs.
Submit Survey
Should be Empty: