Credit Union Reputation Perception Survey Form
Please share your honest feedback on how you perceive our credit union’s reputation. Your responses are anonymous and will help us improve our services.
How familiar are you with our credit union?
*
Very familiar
Somewhat familiar
Heard of it, but not familiar
Not familiar at all
Overall, how would you rate the reputation of our credit union?
*
1
2
3
4
5
To what extent do you agree with the following statement: 'This credit union is trustworthy.'
*
Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
How likely are you to recommend our credit union to others?
*
Not at all likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not at all likely, 10 is Extremely likely
What comes to mind when you think of our credit union?
Which of the following best describes your relationship with our credit union?
*
Current member
Former member
Considered joining
Never been a member
How would you describe our credit union’s customer service?
Excellent
Good
Fair
Poor
No opinion
How much do you trust our credit union to protect your financial interests?
*
Do not trust at all
1
2
3
4
Completely trust
5
1 is Do not trust at all, 5 is Completely trust
What could we do to improve our reputation?
Please share any additional comments or suggestions.
Submit Survey
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