Vendor Relations Department Efficiency Survey Form
Please help us improve by sharing your honest feedback about your experience with the Vendor Relations Department. All responses are confidential and will be used to enhance our service quality.
How would you rate the overall efficiency of the Vendor Relations Department?
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1
2
3
4
5
The Vendor Relations Department communicates clearly and promptly.
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Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
Issues and concerns are resolved in a timely manner.
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Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
Department staff demonstrate professionalism and courtesy.
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Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
Processes and requirements are clearly explained.
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Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
How satisfied are you with the department's responsiveness?
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1
2
3
4
5
Please select your overall experience with the Vendor Relations Department.
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Excellent
Good
Average
Poor
Please rate the following aspects of your recent interaction:
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Rows
Very Poor
Poor
Average
Good
Excellent
Professionalism
1
2
3
4
5
Timeliness
6
7
8
9
10
Problem Solving
11
12
13
14
15
Communication
16
17
18
19
20
What is one thing the Vendor Relations Department could do to improve?
Additional comments or suggestions
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