Monthly Help Desk Report Form
Submit your monthly help desk summary below. All fields are designed for a clear, comprehensive monthly overview.
Reporting Month
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Your Name
*
First Name
Last Name
Department
*
Please Select
IT Support
Customer Service
Facilities
Other
Total Tickets Handled
*
Ticket Categories (Select all that apply)
*
Technical Issue
Account Access
Hardware Request
Software Support
Other
Average Resolution Time (hours)
*
Customer Satisfaction Rating
*
1
2
3
4
5
Major Issues or Challenges Faced
*
Suggestions for Improvement
*
Additional Comments
Submit Report
Should be Empty: