Post-Transaction Customer Satisfaction Survey
Thank you for your recent transaction. Please take a moment to share your feedback to help us improve your experience.
How satisfied are you with your overall experience?
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1
2
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4
5
How likely are you to recommend us to a friend or colleague?
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Not likely at all
0
1
2
3
4
5
6
7
8
9
Extremely likely
10
0 is Not likely at all, 10 is Extremely likely
Which of the following best describes the quality of the product or service you received?
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Excellent
Good
Average
Poor
Very Poor
How would you rate the ease of your transaction?
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1
2
3
4
5
How satisfied are you with the customer service you received?
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1
2
3
4
5
Did you encounter any issues during your transaction?
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No issues
Minor issues
Major issues
If you experienced issues, how satisfied are you with how they were resolved?
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2
3
4
5
How would you rate the value for money of your purchase?
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1
2
3
4
5
Which aspects of your experience stood out to you? (Select all that apply)
Product/service quality
Customer service
Transaction process
Price/value
Other
Please share any additional comments or suggestions.
Submit Feedback
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