Customer Messaging GDPR Audit Log Form
Use this form to record and review customer messaging activity for privacy and GDPR audit purposes. Please complete all required fields for each log entry.
Message Direction / Channel
*
Please Select
Inbound (from customer)
Outbound (to customer)
Internal (within team)
Live Chat
Email
SMS/Text
Phone Call
Other
Customer or Contact Identifier
*
Message Date and Time
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Hour Minutes
AM
PM
AM/PM Option
Data Subject Request Type / Purpose
*
Please Select
General Inquiry
Access Request
Rectification Request
Erasure Request (Right to be Forgotten)
Restriction of Processing
Data Portability
Objection to Processing
None / Not Applicable
Other
Processing Basis / Justification
*
Please Select
Contractual Necessity
Legal Obligation
Legitimate Interests
Vital Interests
Public Task
None / Not Applicable
Other
Categories of Personal Data Involved
*
Contact Information
Account Details
Communication Content
Technical Data (IP, device)
Usage Data
None / Not Applicable
Other
Recipients or Systems Shared With
*
Retention or Deletion Review Status
*
Please Select
Retention Confirmed
Scheduled for Deletion
Deleted
Pending Review
Not Applicable
Audit Notes
Reviewer Name and Date
*
Submit Audit Log Entry
Should be Empty: