Passenger Loyalty Program Feedback Survey
We appreciate your feedback. Please help us improve our loyalty program by sharing your experience and suggestions.
How satisfied are you with the passenger loyalty program overall?
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1
2
3
4
5
How easy was it to enroll and start using the loyalty program?
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Very Difficult
1
2
3
4
Very Easy
5
1 is Very Difficult, 5 is Very Easy
Which loyalty program benefits do you value the most? (Select all that apply)
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Free upgrades
Bonus points
Exclusive offers
Priority boarding
Lounge access
Other
How would you rate the value of the rewards you receive?
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Very Poor
1
2
3
4
Excellent
5
1 is Very Poor, 5 is Excellent
How frequently do you redeem your loyalty points?
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Often
Sometimes
Rarely
Never
How clear and understandable is the loyalty program’s communication (emails, notifications, updates)?
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Very Unclear
1
2
3
4
Very Clear
5
1 is Very Unclear, 5 is Very Clear
How likely are you to recommend our loyalty program to others?
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Not Likely
1
2
3
4
Extremely Likely
5
1 is Not Likely, 5 is Extremely Likely
Which features or benefits would you like to see added to the loyalty program?
Have you experienced any issues or challenges with the loyalty program?
*
Yes
No
Please share any additional comments or suggestions to help us improve.
Submit Feedback
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