Dental Billing Process Improvement Survey
Share feedback on your practice’s dental billing workflow so the process can be improved.
Respondent and Practice Context
Respondent Role / Title
*
Practice Name
*
Practice Size
*
Solo practice
2-5 providers
6-10 providers
11+ providers
Billing Process Evaluation
Satisfaction with the current dental billing process
*
1
2
3
4
5
Evaluation of key billing steps
*
Rows
Very poor
Poor
Fair
Good
Excellent
Claim submission
1
2
3
4
5
Eligibility verification
6
7
8
9
10
Patient estimates
11
12
13
14
15
Payment posting
16
17
18
19
20
Denial follow-up
21
22
23
24
25
Statement accuracy
26
27
28
29
30
Biggest billing bottleneck
*
Claim submission delays
Eligibility verification
Patient estimate preparation
Payment posting
Denial follow-up
Statement accuracy issues
Insurance coordination
Patient collection follow-up
Other
Average time to resolve billing issues
*
Please Select
Less than 1 day
1–3 days
4–7 days
1–2 weeks
More than 2 weeks
Varies significantly
Other
Improvement Priorities and Follow-Up
Top improvement priority
*
Reduce claim denials
Speed up claim submission
Improve payment posting accuracy
Simplify patient billing statements
Increase staff training
Better insurance verification
Other
Suggestions for workflow improvements
May we contact you for follow-up about your billing process feedback?
Yes
No
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