Pharmacy KPI Evaluation Form
Evaluate pharmacy performance against key operational KPIs. Please provide your assessment for each area below.
Prescription Accuracy
*
1
2
3
4
5
Average Wait Time for Customers
*
1
2
3
4
5
Customer Service Quality
*
1
2
3
4
5
Inventory Management Effectiveness
*
1
2
3
4
5
Compliance with Standard Operating Procedures
*
1
2
3
4
5
Cleanliness and Organization of the Pharmacy
1
2
3
4
5
Staff Knowledge and Professionalism
1
2
3
4
5
Incident/Error Reporting Process
Excellent
Good
Fair
Needs Improvement
Overall Pharmacy Performance
*
1
2
3
4
5
Additional Comments or Observations
Submit Evaluation
Should be Empty: