Media Library Permission Issue Report Form
Use this form to report issues accessing, uploading, or managing media library content so the problem can be reviewed and resolved.
Issue Details
Issue Category
*
Please Select
Access problem
Upload failure
Permission denied
Asset visibility issue
Metadata/editing issue
Playback/download issue
Sharing/embedding issue
Other
Affected Media Item Name or ID
Where the Issue Occurs
*
Please Select
Media library
Collection
Folder
Asset details page
Upload flow
Sharing view
Other
Issue Description
*
Environment and Impact
Device Type
*
Please Select
Desktop
Laptop
Tablet
Mobile
Other
Browser/App Name and Version
*
Time Issue Was First Noticed
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Hour Minutes
AM
PM
AM/PM Option
Severity / Impact Level
*
Low
Medium
High
Blocking
What Have You Already Tried?
Refreshed page
Logged out and back in
Cleared cache
Tried another browser
Tried another device
Other
Reporter and Follow-up
Reporter Name
*
First Name
Last Name
Work Email Address
*
example@example.com
Team or Department
*
Preferred Follow-up Method
*
Please Select
Email
Phone
Other
Attachment for Screenshots or Screen Recordings
Upload a File
Drag and drop files here
Choose a file
Cancel
of
Submit Report
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