Islamic Banking Branch Assessment Form
Please complete the Islamic Banking Branch Assessment Form to provide structured feedback on key aspects of the branch's performance.
Branch Name
*
Date of Assessment
*
 -
Month
 -
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
Overall Service Quality
*
1
2
3
4
5
Rate the following aspects of the branch:
*
Rows
Excellent
Good
Average
Poor
Cleanliness of Facilities
1
2
3
4
Staff Professionalism
5
6
7
8
Waiting Time
9
10
11
12
Branch Ambience
13
14
15
16
How well does the branch comply with Islamic banking principles?
*
Not at all
1
2
3
4
Fully compliant
5
1 is Not at all, 5 is Fully compliant
Availability of Shariah-compliant products and services
*
All required offerings available
Most offerings available
Some offerings available
Few or none available
Staff knowledge of Islamic banking products
*
1
2
3
4
5
Customer satisfaction with branch services
*
Very dissatisfied
1
2
3
4
Very satisfied
5
1 is Very dissatisfied, 5 is Very satisfied
Would you recommend this branch to others?
*
Yes
No
Additional comments or suggestions
Submit Assessment
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