Quick Commerce Dark Patterns Survey
Help us understand your experiences with dark patterns in quick commerce apps and services. Your responses are anonymous and will inform research on user experiences.
What is your primary role or context as a user of quick commerce apps/services?
*
Regular consumer
Occasional user
Industry professional
Other
How often do you use quick commerce platforms (e.g., for food, groceries, instant delivery)?
*
Daily
Several times a week
Weekly
Monthly
Rarely/Never
Which quick commerce platforms/apps do you use most frequently?
*
Instacart
Uber Eats
DoorDash
Gorillas
Getir
GoPuff
Other
How often do you encounter the following dark patterns in quick commerce apps?
*
Rows
Never
Rarely
Sometimes
Often
Almost every time
Misleading urgency or scarcity messages
1
2
3
4
5
Default add-ons or pre-selected options
6
7
8
9
10
Hidden fees or charges
11
12
13
14
15
Forced sign-up or account creation
16
17
18
19
20
Manipulative countdown timers
21
22
23
24
25
Confusing unsubscribe or cancel flows
26
27
28
29
30
Checkout friction (extra steps, obstacles)
31
32
33
34
35
How severe do you find the impact of dark patterns in quick commerce apps on your experience?
*
Not severe at all
1
2
3
4
5
6
Extremely severe
7
1 is Not severe at all, 7 is Extremely severe
Have dark patterns ever caused you to make unintended purchases or decisions?
*
Yes, multiple times
Yes, once or twice
No, never
Not sure
How easy is it to avoid or bypass dark patterns in the quick commerce apps you use?
*
Very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult
How likely are you to recommend your primary quick commerce app to others, considering your experience with dark patterns?
*
1
2
3
4
5
What is your age group?
*
Under 18
18-24
25-34
35-44
45-54
55-64
65 or older
Please share any specific examples or additional comments about your experiences with dark patterns in quick commerce apps.
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