Hospitality English Language Assessment Form
Evaluate your English proficiency for hospitality roles. Please answer all questions honestly to help us understand your current skill level.
Full Name
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First Name
Last Name
Self-Assessment of English Skills
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Rows
Beginner
Intermediate
Advanced
Speaking
1
2
3
Listening
4
5
6
Reading
7
8
9
Writing
10
11
12
How comfortable are you communicating with international guests in English?
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1
2
3
4
5
Choose the most appropriate response to this guest request: "Could I have a late checkout, please?"
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Certainly, let me check availability for you.
No, you must leave at noon.
Why do you want a late checkout?
Other
Rate your ability to handle guest complaints in English.
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Not confident
1
2
3
4
Very confident
5
1 is Not confident, 5 is Very confident
Select the correct word: "Could you please ___ your reservation details?"
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confirm
conform
confide
Other
How often do you use English at work?
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Daily
Several times a week
Occasionally
Rarely/Never
Read the following and choose the best answer: A guest says, "I have an allergy to nuts. Is there anything on the menu I should avoid?" What is the best way to respond?
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Let me check the menu and recommend safe options for you.
You can eat anything you want.
I don't know, please ask someone else.
Other
Please write a short response you would give to a guest asking for local restaurant recommendations.
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Submit Assessment
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