Retail Digital Payments Survey
Please complete this survey to share your experiences and views on using digital payment methods in retail settings.
How often do you use digital payment methods (e.g., mobile wallets, contactless cards) when shopping in retail stores?
*
Always
Frequently
Sometimes
Rarely
Never
Which digital payment method do you use most often in retail stores?
*
Mobile wallet (e.g., Apple Pay, Google Pay)
Contactless debit/credit card
QR code payment
Buy now, pay later service
Other
How satisfied are you with the digital payment options available in most retail stores?
*
1
2
3
4
5
Please rate your agreement with the following statements about digital payments in retail.
*
Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Digital payments are convenient
1
2
3
4
5
I feel secure using digital payments
6
7
8
9
10
Digital payments are faster than cash
11
12
13
14
15
I trust retailers with my payment data
16
17
18
19
20
What is the biggest barrier, if any, to using digital payments in retail stores?
*
Privacy or security concerns
Technical issues or device compatibility
Preference for cash
Limited acceptance by stores
No barriers
Other
How likely are you to try a new digital payment technology in the next year?
*
Very likely
Somewhat likely
Not sure
Somewhat unlikely
Very unlikely
How would you describe your overall experience with digital payments in retail?
*
Excellent
Good
Average
Poor
Very poor
Do you believe digital payment methods have improved your shopping experience in retail stores?
*
Yes, significantly
Yes, somewhat
No change
No, made it worse
What is your age group?
*
Please Select
Under 18
18-24
25-34
35-44
45-54
55-64
65 or older
Please share any additional comments or suggestions about digital payments in retail stores.
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