Reception Assessment Questionnaire Form
Please complete this assessment to help us improve the reception experience. Your feedback is valuable and helps us deliver premium service.
How would you rate your overall experience with the reception?
*
1
2
3
4
5
Reception Staff Evaluation
*
Rows
Excellent
Good
Fair
Poor
Friendliness
1
2
3
4
Professionalism
5
6
7
8
Helpfulness
9
10
11
12
Clarity of Information
13
14
15
16
How long did you wait before being attended to?
*
Less than 5 minutes
5-10 minutes
More than 10 minutes
How would you rate the comfort and cleanliness of the reception area?
*
1
2
3
4
5
Please indicate your agreement with the following statements about the reception experience.
*
Rows
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
The reception process was efficient
17
18
19
20
21
I felt welcomed upon arrival
22
23
24
25
26
The staff communicated clearly
27
28
29
30
31
My questions were answered satisfactorily
32
33
34
35
36
What could we improve about your reception experience?
Submit Assessment
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