Automated Voice Survey Form
Please share your feedback on your recent experience with our automated voice system. Your responses help us improve our service.
How would you rate the overall quality of your call experience?
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1
2
3
4
5
Was the automated voice easy to understand?
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Very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult
Did the automated system understand your responses correctly?
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Always
Most of the time
Sometimes
Rarely
Never
How satisfied were you with the speed of the automated system?
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Not satisfied
1
2
3
4
Very satisfied
5
1 is Not satisfied, 5 is Very satisfied
Please rate the helpfulness of the information provided by the automated voice.
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1
2
3
4
5
Which of the following best describes your reason for calling?
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Get information
Make a request
Report an issue
Other
How likely are you to use our automated voice system again?
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Not likely
1
2
3
4
Very likely
5
1 is Not likely, 5 is Very likely
How likely are you to recommend our automated voice system to others?
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Not likely
1
2
3
4
Very likely
5
1 is Not likely, 5 is Very likely
Please indicate your level of agreement with the following statements:
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Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The automated system made my call easier
1
2
3
4
5
The voice sounded natural and pleasant
6
7
8
9
10
Navigating the options was straightforward
11
12
13
14
15
Please share any additional comments or suggestions:
Submit Feedback
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