Patient Portal Usability Assessment Form
Please help us improve the patient portal by sharing your experience. This survey focuses on usability and does not collect any personal or sensitive information.
How easy was it to navigate the patient portal?
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1
2
3
4
5
How visually appealing do you find the patient portal interface?
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1
2
3
4
5
How quickly were you able to find the information or tools you needed?
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1
2
3
4
5
Overall, how satisfied are you with your experience using the patient portal?
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1
2
3
4
5
How likely are you to recommend the patient portal to others?
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1
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3
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5
Please indicate your level of agreement with the following statements:
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Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The portal is easy to use.
1
2
3
4
5
I feel confident using the portal.
6
7
8
9
10
The information is well-organized.
11
12
13
14
15
Help and support resources are easy to find.
16
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18
19
20
What features would you most like to see improved or added?
How often do you use the patient portal?
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Daily
Weekly
Monthly
Rarely
Which device do you primarily use to access the patient portal?
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Desktop or Laptop
Tablet
Smartphone
Other
Submit Assessment
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