Dealer Support Evaluation Survey
Please share your feedback on your recent experience with our dealer support team. Your responses will help us improve our service.
How satisfied are you with the overall support provided by our dealer support team?
*
1
2
3
4
5
How responsive was the dealer support team to your inquiries?
*
Not responsive
1
2
3
4
Extremely responsive
5
1 is Not responsive, 5 is Extremely responsive
How knowledgeable did you find the support staff?
*
Not knowledgeable
1
2
3
4
Extremely knowledgeable
5
1 is Not knowledgeable, 5 is Extremely knowledgeable
How effective was the support team in resolving your issue?
*
Not effective
1
2
3
4
Extremely effective
5
1 is Not effective, 5 is Extremely effective
Please rate the quality of communication from the dealer support team.
*
1
2
3
4
5
Which contact method did you use to reach dealer support?
*
Phone
Email
Live Chat
Support Portal
Other
Please indicate your level of agreement with the following statements.
*
Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The support team understood my needs
1
2
3
4
5
Support was provided in a timely manner
6
7
8
9
10
The resolution met my expectations
11
12
13
14
15
How likely are you to recommend our dealer support to others?
*
Not likely
1
2
3
4
5
6
7
8
9
Extremely likely
10
1 is Not likely, 10 is Extremely likely
What did you like most about your dealer support experience?
How could we improve our dealer support?
Submit Feedback
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