Hotel Gratuity Policy Survey Form
Help us understand your views and experiences regarding hotel gratuity policies. Your feedback will inform improvements in policy clarity and guest satisfaction.
How familiar are you with the gratuity policy at hotels you have stayed in?
*
Very familiar
Somewhat familiar
Not very familiar
Not at all familiar
How clearly was the hotel gratuity policy communicated during your most recent stay?
*
Not clear
1
2
3
4
Very clear
5
1 is Not clear, 5 is Very clear
Which of the following best describes your preferred gratuity policy in hotels?
*
Gratuity included in room rate
Gratuity added as a separate fee
Voluntary tipping only
No gratuity policy
Other
How satisfied are you with the current gratuity policy practices in most hotels?
*
1
2
3
4
5
How important is transparency about gratuity policies when booking a hotel?
*
Not important
1
2
3
4
Extremely important
5
1 is Not important, 5 is Extremely important
In your experience, which hotel staff roles should gratuity policies cover? (Select all that apply)
*
Housekeeping
Front desk
Concierge
Bell staff
Room service
Other
How often have you found hotel gratuity policies confusing or unclear?
*
Always
Often
Sometimes
Rarely
Never
What is your preferred way to be informed about a hotel's gratuity policy?
*
During booking process
At check-in
In-room information
Hotel website/app
Other
Please rate your agreement: 'Hotel gratuity policies should be standardized across the industry.'
*
Strongly disagree
1
2
3
4
Strongly agree
5
1 is Strongly disagree, 5 is Strongly agree
Please share any additional comments or suggestions regarding hotel gratuity policies.
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