Event Ticket Purchase Survey
Please share your preferences and feedback to help us improve your event ticket buying experience.
Which type of event do you purchase tickets for most often?
*
Concerts
Sports
Theater & Performing Arts
Festivals
Conferences & Seminars
Other
How often do you purchase event tickets in a typical year?
*
Once or twice
3-5 times
6-10 times
More than 10 times
Which platform do you usually use to purchase event tickets?
*
Official event website
Third-party ticketing website
Mobile app
Box office or venue
Other
How would you rate the ease of finding events you’re interested in?
*
1
2
3
4
5
How satisfied are you with the ticket purchasing process overall?
*
1
2
3
4
5
Which factors most influence your decision to purchase tickets? (Select all that apply)
*
Ticket price
Event location
Performer/Speaker
Date & time
Seating options
Friends attending
Other
How likely are you to recommend our ticket purchasing platform to a friend?
*
Not at all likely
0
1
2
3
4
5
6
7
8
9
Extremely likely
10
0 is Not at all likely, 10 is Extremely likely
What is your preferred method of receiving your event ticket?
*
Email (e-ticket)
Mobile wallet (e.g., Apple/Google Wallet)
Physical ticket (mailed or picked up)
Will call at venue
If you have experienced issues while purchasing tickets, what was the main challenge?
*
Website or app errors
Limited payment options
Slow checkout process
Confusing seat selection
Tickets sold out too quickly
No issues experienced
Other
Please share any additional feedback or suggestions to improve your ticket purchasing experience.
Submit Survey
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