E-commerce Marketplace Evaluation Survey
Help us improve by sharing your experience with our e-commerce marketplace. Your feedback is valuable and will remain anonymous.
How satisfied are you with your overall experience on our marketplace?
*
1
2
3
4
5
How easy was it to find and purchase products?
*
Very Difficult
1
2
3
4
Very Easy
5
1 is Very Difficult, 5 is Very Easy
How would you rate the variety and availability of products?
*
1
2
3
4
5
How trustworthy do you find our platform for secure transactions?
*
Not Trustworthy
1
2
3
4
Very Trustworthy
5
1 is Not Trustworthy, 5 is Very Trustworthy
How responsive and helpful was our customer support?
*
Not Helpful
1
2
3
4
Very Helpful
5
1 is Not Helpful, 5 is Very Helpful
Please indicate your agreement with the following statements.
*
Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The website is visually appealing
1
2
3
4
5
Product information is clear and detailed
6
7
8
9
10
Checkout process is straightforward
11
12
13
14
15
Shipping and delivery options meet my needs
16
17
18
19
20
Which device do you primarily use to access our marketplace?
*
Desktop/Laptop
Mobile Phone
Tablet
Other
How likely are you to recommend our marketplace to others?
*
Not Likely
1
2
3
4
5
6
7
8
9
Extremely Likely
10
1 is Not Likely, 10 is Extremely Likely
What feature or improvement would most enhance your experience?
Any additional comments or suggestions?
Submit Feedback
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