Operational Bottleneck Assessment Form
Assess and identify key operational bottlenecks in your business or process workflow.
Which department or workflow is being assessed?
*
How clear are the current workflow steps?
*
Not clear at all
1
2
3
4
Extremely clear
5
1 is Not clear at all, 5 is Extremely clear
Where do you most frequently observe delays?
*
Data/Input Collection
Task Handoffs
Decision Making
Resource Availability
Other
Rate the following aspects of your workflow:
*
Rows
Very Poor
Poor
Average
Good
Excellent
Communication between teams
1
2
3
4
5
Access to necessary tools
6
7
8
9
10
Task prioritization
11
12
13
14
15
Process documentation
16
17
18
19
20
How would you rate the current workload balance?
*
1
2
3
4
5
How frequently do you encounter bottlenecks?
*
Daily
Weekly
Monthly
Rarely
Which resources are most often insufficient?
*
Personnel
Equipment
Budget
Information/Data
Time
None
Other
How effective are current tools and technology in supporting the workflow?
*
Not effective
1
2
3
4
Highly effective
5
1 is Not effective, 5 is Highly effective
How severe are the bottlenecks overall?
*
1
2
3
4
5
What is one improvement you would suggest to reduce bottlenecks?
Submit Assessment
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