Online Marketplace Customer Satisfaction Survey
We value your feedback. Please take a moment to share your experience with our online marketplace.
Overall, how satisfied are you with your experience on our online marketplace?
*
1
2
3
4
5
How easy was it to find and purchase products?
*
Very difficult
1
2
3
4
Very easy
5
1 is Very difficult, 5 is Very easy
How would you rate the quality of the products you received?
*
1
2
3
4
5
How satisfied are you with the delivery speed?
*
1
2
3
4
5
How would you rate our customer support?
1
2
3
4
5
Please indicate your level of agreement with the following statements:
*
Rows
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
The website is easy to navigate
1
2
3
4
5
Product information is clear and detailed
6
7
8
9
10
Checkout process is smooth
11
12
13
14
15
I feel secure shopping here
16
17
18
19
20
How likely are you to recommend our online marketplace to others?
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Not likely
0
1
2
3
4
5
6
7
8
9
Extremely likely
10
0 is Not likely, 10 is Extremely likely
Which of the following best describes your most recent purchase?
*
Electronics
Clothing & Accessories
Home & Living
Beauty & Health
Other
What is one thing we could improve to enhance your experience?
Any additional comments or suggestions?
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