Contract Renewal Feedback Survey Form
We appreciate your feedback on your recent contract renewal experience. Please take a moment to share your thoughts to help us improve.
How satisfied are you with your overall contract renewal experience?
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1
2
3
4
5
The contract renewal process was clear and easy to follow.
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Strongly Disagree
1
2
3
4
Strongly Agree
5
1 is Strongly Disagree, 5 is Strongly Agree
How would you rate the communication you received during the renewal process?
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1
2
3
4
5
Which of the following best describes your reason for renewing (or not renewing) your contract?
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Satisfied with current service
Received a favorable renewal offer
Required for ongoing needs
Dissatisfied with service
Did not renew
Other
How likely are you to recommend our service to others?
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Not Likely
0
1
2
3
4
5
6
7
8
9
Extremely Likely
10
0 is Not Likely, 10 is Extremely Likely
What did you like most about the contract renewal process?
What could we improve in the contract renewal process?
If you interacted with our support team, how would you rate your experience?
1
2
3
4
5
Please share any additional comments or suggestions.
If you'd like us to follow up, please provide your name or email (optional).
Submit Feedback
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